The right first impression.
A greeting that belongs to your agency and the right department. A helpful conversation that makes it easy to leave an enquiry.
THE AI RECEPTIONIST FOR ESTATE & LETTING AGENTS
A brilliant
first hello.
You’re out opening doors.
We’ll keep the conversation open.
VoiceProp welcomes your callers, takes care of the details and gives your team a clear next step. Your agency’s telephone receptionist, even when you can’t pick up.
From £99/month + VAT · 250 calls a month
EVERY GOOD CONVERSATION
STARTS SOMEWHERE.
STARTS SOMEWHERE.
VoicePropILLUSTRATIVE CALL
A warm welcome. Every time.
“Good afternoon.
How can I help?”
YOUR AGENCY. YOUR VOICE.●
A conversation. A clear next step.Viewing enquiry → Sales team
MADE FOR THE WAY AGENCIES WORK
When the team’s on a viewingWhen the phone lines are busyWhen the office lights are off
YOUR NEXT INSTRUCTION COULD BE CALLING.
You open doors.
We answer calls.
Meet VoiceProp in 33 seconds. Cat introduces your agency’s next great first impression, with an uninterrupted excerpt from a real demonstration call.
Hear the full conversationCat Kingston is an AI presenter. Kingston Thursley is a fictional demonstration agency. Hear the full recorded call.
DON’T JUST TAKE OUR WORD FOR IT
Have a listen.
A real viewing enquiry, from hello to booking.
About this call
A real telephone test recorded on 18 October 2026 at Kingston Thursley, our fictional demonstration agency. The original conversation and pauses are preserved; only the spoken callback digits are replaced with a short tone.
The caller asks to view a rental in Sketty. VoiceProp identifies the property, checks the diary, offers viewing times, takes the caller’s name and confirms permission to use the calling number. It then saves the viewing and explains who will follow up before saying goodbye.
Verified test outcome: Derwen Fawr Road, Sketty, Monday 19 October 2026 · 2:00pm, with Owen Davies. The booking was saved and the handover email delivered. The agency, property and staff are demonstration examples.
GOOD CONVERSATIONS. USEFUL OUTCOMES.
More than picking up.
Moving things forward.
A buyer, a landlord, a potential instruction. Every caller has a reason. VoiceProp helps your team understand it.
SALES · ILLUSTRATIVE CONVERSATION
VoiceProp
“Good afternoon. Sales at your agency. How can I help?”
Caller
“I’d love to have a look at the house on Acacia Road.”
VoiceProp
“Of course. Can I take your name and a message for the sales team?”
Next: the message, agreed callback details and a warm goodbye.
YOUR AGENCY, IN THE DETAILS
A natural fit.
From the first ring.
We set VoiceProp up around your team, your departments and the way you want enquiries handled.
Just the details that matter.
The caller’s name, what they need and their agreed callback details. No need to turn a simple request into an interrogation.
A team ready to follow up.
A saved message and a useful handover, with recordings and transcripts to give your team the context behind the call.
Set up properly. Heard properly.
We agree your call route, voice, department and handover recipients, then test the actual caller experience before activation. Connected transfers and bookings depend on your plan and setup.
START WITH A GREAT HELLO
A receptionist.
Room to grow.
Choose what your receptionist can do.
Every plan includes 250 calls a month.
Base
£99/month
+ VAT · 250 calls a month
A warm welcome and a clear message for your team.
- 250 calls a month
- Answers in your agency’s brand voice, 24/7
- Takes messages and passes them on
- Call recordings and transcripts emailed to you
- Dashboard and sentiment analysis
Pro
£199/month
+ VAT · 250 calls a month
Add property knowledge and transfers to your team.
- Everything in Base, plus:
- Transfers calls to your team
- Discusses specific property details
- Choose your AI voice
Select
£299/month
+ VAT · 250 calls a month
Add booking through your connected diary or CRM.
- Everything in Pro, plus:
- Books viewings straight into your CRM
- Full awareness of your whole business
- Answers questions on your team and capacity
Your verified MyPorta partner saving is applied in your order. A shared £499 setup fee covers products added within 30 days of payment; an existing covered setup is not charged again. Every VoiceProp plan includes the same 250 calls a month — what changes as you move up is what the receptionist can do, not how many calls it takes. Busier offices are priced individually: tell us your call volume and we will quote it. Connection requirements and any telephone or additional usage charges are confirmed with your quote.
Can I keep my existing agency number?
We agree the telephone route with you during setup. That can include a dedicated number or an agreed forwarding arrangement. We check the department, caller-number handling and real call experience before your service goes live.
Does VoiceProp replace my team?
VoiceProp supports your team by answering calls and capturing useful information when they are busy, on a viewing or out of the office. You decide what it handles and who receives the handover.
Can it book viewings and valuations?
Base captures requests for your team to arrange. Select adds booking through a connected diary or CRM, subject to the agreed setup and availability. VoiceProp only confirms a booking after it has actually been saved.
What happens to messages and recordings?
Messages, recordings and transcripts are available through the agreed handover and dashboard. We confirm the recipients, access and call disclosures with you during setup, so your team knows where each enquiry goes.
How are the plans different?
Every published plan includes 250 calls a month. Base takes messages. Pro adds transfers, property discussion and voice choice. Select adds connected booking and wider business knowledge. We quote busier offices individually and confirm connection requirements before activation.
How does it work with ChatProp?
VoiceProp answers your telephone. ChatProp handles conversations on your website, with ChatProp Select for speaking in the browser. They are separate products in the ModelProp family; we help you choose the right combination.
ONE FAMILY. MORE POSSIBILITIES.
A specialist on the phone.
A family at your side.
VoiceProp is one of six ModelProp products. Purpose-built tools for the work that makes your agency yours.
ChatPropConversations on your websiteVoicePropYour telephone receptionistVirtualPropHelp buyers see the potentialContentPropProperty content in your voiceAvatarPropYour expertise, on screenClipPropTurn properties into video
MyPorta is our property discovery platform. Explore MyPorta
LET’S OPEN THE CONVERSATION
Your next instruction
could start with hello.
Hear VoiceProp. Talk through your agency.
Find the right way to put it to work.